AI-powered NLP API that classifies, prioritizes, and extracts insights from support tickets using FastAPI and ML models.

AI-powered MERN stack support platform with role-based access, real-time chat, ML-driven ticket classification, sentiment & urgency detection, auto-assignment, and insightful dashboards for efficient customer support.

Ticky is an intelligent support ticket classifier that uses NLP and machine learning to automatically categorize customer queries into predefined issue types. It streamlines helpdesk operations by enabling faster ticket routing, reducing manual effort, and improving response accuracy and overall service efficiency.

No description available

AI-powered Customer Support Ticket Classifier using FastAPI, Streamlit, and Scikit-learn for automatic ticket categorization and analytics.

TicketFlow AI is an intelligent support ticket classifier that automatically categorizes customer support tickets using AI-powered keyword matching. Routes tickets to automation systems or human support based on confidence scoring. Reduces manual triage by 40-50% while maintaining service quality. Extensible architecture supports ML model upgrades.

An intelligent multi-agent IT helpdesk system that classifies support tickets using machine learning and generates structured troubleshooting and escalation summaries. Built in Python with a TF-IDF + SVM classifier and modular agent-based design for scalable, interpretable IT support automation.