AutoTicket Triage & Resolution Agent — An Agentic AI system built with LangGraph and FastAPI that automatically classifies, prioritizes, and resolves support tickets using open-source LLMs, Redis, and SQLite.

AI-powered Slack-to-Linear triage agent built with the Claude Agent SDK. Monitors a Slack channel and automatically creates, deduplicates, and manages Linear tickets.

A modern, production-ready chat interface to interact with Jira via an AI agent, featuring a custom AI agent tool to automatically triage newly created Jira tickets.

An intelligent support ticket triage agent that automatically categorizes and routes support tickets using AI-powered analysis. Built with Python, this agent helps streamline support operations by intelligently triaging incoming tickets.

An intelligent IT helpdesk triage system built on Google ADK using Gemini models and a sequential multi-agent pipeline to automatically triage IT support tickets against historical incident data.

An AI-powered agent that automatically triages incoming customer support tickets using OpenAI's GPT models, Pydantic structured outputs, and function-calling tools.

A multi-agent AI Service Desk system that automatically triages IT issues, runs diagnostics, retrieves solutions, and updates tickets using intelligent tools and memory to reduce support workload and resolve problems faster.

An agentic customer support triage pipeline for Digital Postcards. Automatically classifies incoming customer emails, generates personalised responses, validates output quality, escalates when required, and persists every ticket to a database — with no manual intervention.

An intelligent multi-agent system that automatically triages incoming support tickets, retrieves relevant knowledge-base (KB) articles, drafts appropriate replies, and suggests or executes safe actions (e.g., create Jira task, send payment reminder) while keeping a human in the loop for risky operations.