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communication-services-AI-customer-service-sample

Azure-Samples•PUBLIC

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A sample app for the customer support center running in Azure, using Azure Communication Services and Azure OpenAI for text and voice bots.

MIT License

Created on Sep 6, 2023

Updated on Mar 6, 2026

Stars

128

Forks

Watchers

128

Open Issues

Repository Health Score

❤️

41/100

Poor

Overall repository health assessment

Score Breakdown

Activity

Slow updates - updated within 3 months

10/30

33%

Issues Analytics

Total Issues

All time

Open

71% of total

Closed

Recent Commits

Ensure message ordering when feeding the model (#47)

Mikhail Bakalov•1 year ago

efdbc72View on GitHub

Fix package downgrade issues (#36)

Mikhail Bakalov•2 years ago

74f08c3View on GitHub

Bump @adobe/css-tools from 4.3.0 to 4.3.2 in /app/frontend (#34)

dependabot[bot]•2 years ago

3c0edbfView on GitHub

Comment updates (#33)

Jean-Robert Jean-Simon•2 years ago

f80ce28View on GitHub

Email UI bugfix (#37)

Mikhail Bakalov•2 years ago

7650eb8View on GitHub

Bump Azure.Identity from 1.10.0-beta.1 to 1.10.2 in /app/backend (#28)

dependabot[bot]•2 years ago

87ab823View on GitHub

Typo "Azure Open AI"→"Azure OpenAI" (#27)

Hiroshi Yoshioka•2 years ago

64b9d67View on GitHub

Bump @babel/traverse from 7.22.10 to 7.23.2 in /app/frontend (#29)

dependabot[bot]•2 years ago

083e819View on GitHub

docs(README.md): Troubleshooting part added (#32)

Wolfgang Ladermann•2 years ago

e1b0ca5View on GitHub

Updating image and ReadMe for Job Router. (#31)

Nathan Bennett•2 years ago

e50c639View on GitHub

Add diagnostic headers to SearchSDK queries (#22)

Juta•2 years ago

bf7b011View on GitHub

Merge pull request #21 from Azure-Samples/dbasantes-patch-2

Diego Basantes•2 years ago

393bf40View on GitHub

Update README.md

Diego Basantes•2 years ago

c35ea5bView on GitHub

Update README.md for local instructions (#20)

Juta•2 years ago

3a1dc78View on GitHub

Handle gracefully multiple CallEnded events for same group call

Juta•2 years ago

046e9c7View on GitHub

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communication-services-AI-customer-service-sample

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Issues Activity: Last 6 months

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