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This knowledge connector app can be downloaded and customized by our customers who would like to feed genesys cloud knowledge with their 3rd party knowledge bases. Like different KBs (like Zendesk, Salesforce, etc) can have its own adapter added to this github repo.
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Merge pull request #88 from MyPureCloud/update-dependencies-2026q1
98a991fView on GitHubMerge pull request #87 from MyPureCloud/servicenow-oauth-client-credetials-grant
138290fView on GitHubAdd ServiceNow OAuth client credentials authentication support
49ca9feView on GitHubMerge pull request #86 from MyPureCloud/uploader-task-interruptible
ca88637View on GitHubMerge pull request #85 from MyPureCloud/uploader-task-interruptible
ab624f0View on GitHubUploader task can continue from last state when interrupted
906679eView on GitHubMerge pull request #83 from MyPureCloud/decode-html-entities-in-links
f9d5a6dView on GitHubMerge pull request #82 from MyPureCloud/feature/fetch-all-salesforce-channels
d0a810bView on GitHub