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Autonomous IT support assistant built with FastAPI & React. Deflects tickets using a 3-tier workflow: RAG-based SOP retrieval, historical DB memory, and agentic web search (Tavily). Features multimodal GPT-4o vision to read error screenshots and seamlessly escalates edge cases to human engineers via Google Chat webhooks.
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23
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Final Project Completed Befor Deadline - Thanks (Ctrl + C) :)
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