bot

The most popular open-source and self-hosted ticket management bot for Discord - a free alternative to the premium and white-label plans of other popular ticketing bots.

botdiscorddiscord-botdiscord-botsdiscord-jsdiscord-ticket-bot

GNU General Public License v3.0

Created on May 3, 2019

Updated on Apr 4, 2026

Stars

1.4k

Forks

640

Watchers

1.4k

Open Issues

73

Repository Health Score

🧡

68/100

Fair

Overall repository health assessment

Score Breakdown

Activity

Active development - updated this week

30/30

100%

Issues Analytics

51

Total Issues

All time

13

Open

25% of total

38

Closed

Recent Commits

feat(i18n): update Italian translations

copacarmine•3 weeks ago

7bb1821View on GitHub

chore(version): `v4.0.50`

Isaac Saunders•1 month ago

27b192aView on GitHub

chore: update lockfile

Isaac Saunders•1 month ago

605ea28View on GitHub

feat(i18n): update English (United States) translations

coden stark•1 month ago

b1a7ce6View on GitHub

fix: sort tags by longest regex first

Isaac Saunders•1 month ago

e72cdc9View on GitHub

style: lint

Isaac Saunders•1 month ago

f66bf84View on GitHub

build(docker): replace pnpm with bun

Isaac Saunders•1 month ago

d34e6cbView on GitHub

ci: replace pnpm with bun

Isaac Saunders•1 month ago

95651b2View on GitHub

chore: migrate from pnpm to bun

Isaac Saunders•1 month ago

9e1f5f7View on GitHub

fix(🚨 security): closing tickets in other guilds

Isaac Saunders•1 month ago

bf64e50View on GitHub

Enhance docker-compose.yml with deployment warnings (#677)

Ruaridh•1 month ago

0c59478View on GitHub

feat(i18n): update English (United States) translations

Antoine•1 month ago

70e9027View on GitHub

feat(i18n): update Russian translations

Sotski Eugene•2 months ago

99cdebaView on GitHub

feat(i18n): update Russian translations

Weblate Translation Memory•2 months ago

5e9e8a3View on GitHub

feat(i18n): update Russian translations

misst•2 months ago

83fff3dView on GitHub

View all commits

discord-ticket-transcripts

discord-tickets

discord-tickets-bot

ticket-bot

ticket-bot-discord

ticket-management

ticket-system

ticket-tool

tickets

tickettool

Community

1,385 stars, 640 forks

8/30

27%

Documentation

Has description, license

15/20

75%

Maintenance

5.3% issue ratio

15/20

75%

Health score is calculated based on activity, community engagement, documentation quality, and maintenance practices

Languages

JavaScript

98.8%

Mustache

0.6%

Dockerfile

0.4%

Shell

0.2%

Dependencies52 total

36

Production

12

Development

Production Dependencies (36)

@discord-tickets/settings~2.5.4

@eartharoid/dbf^0.4.2

@eartharoid/dtf^2.0.1

@eartharoid/i18n^1.2.1

Top Contributors

1

eartharoid

User

1.2k

commits

2

depfu[bot]

Bot

34

commits

3

allcontributors[bot]

Bot

33

commits

4

weblate

User

18

commits

5

OliverCordingl1

User

13

commits

6

sgtJohnny

User

11

commits

7

dependabot[bot]

Bot

9

commits

8

LeonTheDev-io

User

8

commits

9

Antoine489

User

8

commits

10

davidcralph

User

8

commits

Languages

JavaScript

98.8%

Mustache

0.6%

Dockerfile

0.4%

Shell

0.2%

Issues Analytics

51

Total Issues

All time

13

Open

25% of total

38

Closed

Dependencies52 total

36

Production

12

Development

Production Dependencies (36)

@discord-tickets/settings~2.5.4

@eartharoid/dbf^0.4.2

@eartharoid/dtf^2.0.1

@eartharoid/i18n^1.2.1

@fastify/cookie^11.0.2

@fastify/jwt^9.0.4

@fastify/multipart^9.0.3

@prisma/client^5.22.0

@sentry/node^9.41.0

@sentry/profiling-node^9.38.0

archiver^7.0.1

boxen^7.1.1

commander^12.1.0

cryptr^6.3.0

discord.js^14.18.0

dotenv^16.4.7

fastify^5.3.2

figlet^1.8.0

fs-extra^10.1.0

keyv^4.5.4

leeks.js^0.3.0

leekslazylogger^6.0.0

ms^2.1.3

mustache^4.2.0

node-dir^0.1.17

node-emoji^1.11.0

object-diffy^1.0.4

ora^8.2.0

prisma^5.22.0

semver^7.7.1

short-unique-id^4.4.4

spacetime^7.7.0

terminal-link^2.1.1

threads^1.7.0

unzipper^0.12.3

yaml^2.7.0

Development Dependencies (12)

@commitlint/cli^17.8.1

@commitlint/config-conventional^17.8.1

@eartharoid/eslint-rules-js^1.1.0

@eslint/js^9.21.0

all-contributors-cli^6.26.1

conventional-changelog-cli^2.2.2

eslint^9.21.0

globals^15.15.0

husky^8.0.3

lint-staged^13.3.0

markdown-table^3.0.4

nodemon^2.0.22

discord-ticketsv4.0.50

75% of total

2w

Avg Close Time

Avg response

Issues Activity: Last 6 months

Top Labels

Hottest Issues

1

#616 Unexpected behaviour: panel with single category uses emoji & button title from locale

10

open

2

#588 [BUG] Error: EACCES: permission denied, copyfile '/app/src/user/banned-guilds.txt' -> 'user/banned-guilds.txt'

bug

9

closed

3

#660 [BUG] Tag Visability

wontfix

7

closed

4

#655 CV2 / Modal Updates

6

1

open

5

#625 [BUG] refused to connect. 127.0.0.1 refused to connect. / EADDRNOTAVAIL

bug

6

closed

Recent Commits

feat(i18n): update Italian translations

copacarmine•3 weeks ago

7bb1821View on GitHub

chore(version): `v4.0.50`

Isaac Saunders•1 month ago

27b192aView on GitHub

chore: update lockfile

Isaac Saunders•1 month ago

605ea28View on GitHub

feat(i18n): update English (United States) translations

coden stark•1 month ago

b1a7ce6View on GitHub

fix: sort tags by longest regex first

Isaac Saunders•1 month ago

e72cdc9View on GitHub

style: lint

Isaac Saunders•1 month ago

f66bf84View on GitHub

build(docker): replace pnpm with bun

Isaac Saunders•1 month ago

d34e6cbView on GitHub

ci: replace pnpm with bun

Isaac Saunders•1 month ago

95651b2View on GitHub

chore: migrate from pnpm to bun

Isaac Saunders•1 month ago

9e1f5f7View on GitHub

fix(🚨 security): closing tickets in other guilds

Isaac Saunders•1 month ago

bf64e50View on GitHub

Enhance docker-compose.yml with deployment warnings (#677)

Ruaridh•1 month ago

0c59478View on GitHub

feat(i18n): update English (United States) translations

Antoine•1 month ago

70e9027View on GitHub

feat(i18n): update Russian translations

Sotski Eugene•2 months ago

99cdebaView on GitHub

feat(i18n): update Russian translations

Weblate Translation Memory•2 months ago

5e9e8a3View on GitHub

feat(i18n): update Russian translations

misst•2 months ago

83fff3dView on GitHub

View all commits

Top Contributors

1

eartharoid

User

1.2k

commits

2

depfu[bot]

Bot

34

commits

3

allcontributors[bot]

Bot

33

commits

4

weblate

User

18

commits

5

OliverCordingl1

User

13

commits

6

sgtJohnny

User

11

commits

7

dependabot[bot]

Bot

9

commits

8

LeonTheDev-io

User

8

commits

9

Antoine489

User

8

commits

10

davidcralph

User

8

commits

GitHub Explorer

bot

Score Breakdown

Production Dependencies (36)

Production Dependencies (36)

Development Dependencies (12)

Issues Activity: Last 6 months

Top Labels

Hottest Issues