Under the current economic environment, customers become more prudent while more eager to invest in insurance. It always is, but becomes more critical to build as well as to maintain a strategic customer relationship with an innovative engagement model. Insurance agents will have many clients whom he/she needs to meet on a particular day for various business activities. She/he makes multiple appointments in various locations and manually records them. Facing this new challenge, our client decided to provide a unified, supervised access of their resources and to evolve their application products. This project involves two parts:  a RESTful style web service and  a cross-plat-form mobile application. The “iAgent Trip Planner” Application provides the agents to manage their appointments by allowing them to Add/Modify/Delete/View. For a selected appointment, it displays the Google maps with the appointment location highlighted. It also locates the nearby clients on the Map, if there is a change in schedule. It performs many other activities like Displaying Routes from user current location to last appointment, Show nearby places (ATM's, Hospitals, Restaurants, Parking Garages etc) at the selected appointment locations, Display clients in the agent selected area, search customers in a particular ZIP code, Traffic & Weather Information.